Effective Date: September 1, 2025
Proptyo (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Proptyo mobile app, website, and related services.
1. Information We Collect
When you use Proptyo, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details provided during registration, investment, or inquiries.
- Financial Information: Payment details, investment records, co-ownership agreements, and transaction history.
- Usage Information: Device type, IP address, app activity, pages viewed, and preferences.
- Optional Data: Feedback, survey responses, and communication with our support team.
2. How We Use Your Information
We use your information to:
- Facilitate co-ownership agreements and maintain legal records.
- Provide lifestyle benefits, including annual stays, 50% off destination weddings, and 25% dining discounts.
- Process payments and EMIs under the 60-month flexible plan.
- Communicate updates on investments, offers, or new opportunities.
- Improve app functionality, personalization, and security.
- Comply with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We do not sell or trade your personal data. Information may only be shared with:
- Partner Resorts & Service Providers: To deliver ownership benefits, including bookings, event discounts, and memberships.
- Payment Gateways: For secure processing of transactions.
- Legal Authorities: When required to comply with applicable laws or enforce agreements.
4. Data Security
We implement strict safeguards, including encryption, secure servers, and access controls, to protect your data. While we strive for full security, no digital transmission is 100% secure; users share information at their own risk.
5. Your Rights
As a Proptyo user, you have the right to:
- Access, review, and update your personal data.
- Request deletion of your account and associated information (subject to legal retention requirements).
- Opt out of promotional communications.
- Seek clarification regarding data usage.
Requests can be made by contacting us at info@proptyo.com.
6. Data Retention
We retain your personal and financial data only as long as necessary to:
- Fulfill co-ownership agreements and benefits,
- Complete payment/tenure obligations, and
- Comply with legal and regulatory requirements.
7. Children’s Privacy
Proptyo is not directed to individuals under the age of 18. We do not knowingly collect information from minors. If such data is discovered, it will be deleted immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be notified within the app or via email, and the “Effective Date” will be revised accordingly.
9. Contact Us
For questions, concerns, or privacy requests, please contact us:
📧 info@proptyo.com